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Welcome to the Future of Patient Support
Our goal is to empower clinics to offer a personal and convenient website experience that supports patients, increasing acquisition and retention while enabling clinics to operate more efficiently and concentrate on their primary goal - delivering high-quality services to as many people as possible. Our AI assistants revolutionize the way clinics interact with current and potential patients by providing seamless information access, connecting with patients on a personal level, offering personalized guidance, and delivering instant, 24/7 support. These intelligent assistants are designed to understand and respond to a wide range of inquiries, from service details to clinic policies, ensuring that every website visitor receives the information they need without delay. By embracing Clinichat's AI technology, your clinic will lead in patient support and operational excellence.
Boost Website Conversion
Offering 24/7 personalized and instant support that provides not just information, but guidance, engagement, and convenience, significantly boosts the number of patients your website can attract.
Make Data-Driven Decisions
Gaining valuable data-driven insights into behaviour, preferences, and interactions from your assistant allows your clinic to make well-informed decisions and meet your patients' needs.
Maximize Operational Efficiency
Automating non-value adding support tasks reduces the administrative burden on your clinic, allowing you to focus your time and effort on patient care and clinic management.
Raise Patient Satisfaction
A convenient and engaging website experience that offers instant support, personalized guidance, and seamless interactions, makes every website visitor feel heard, valued, and supported, leading to higher patient satisfaction.
Live Chat Handoff
The live chat handoff feature is intuitively designed for ease of use; when a patient requires more assistance than AI can provide, they simply click a chat button embedded within the interface. This action instantly notifies your clinic that a patient is seeking direct human interaction, facilitating a seamless transition from AI to live support. With just a click, patients are assured that their more complex or personal queries will be handled directly by staff, enhancing the overall patient experience.
Advanced AI Communication
Our technology redefines patient interaction through advanced natural language processing, understanding and responding to queries with unmatched accuracy. Its capacity for human-like conversation ensures patients receive informative, personalized support. This intelligent engagement elevates the patient experience, providing quick, precise responses to a variety of queries. By seamlessly blending technology with empathy, it enhances the efficiency of patient communication.
Live Analytics Dashboard
You will gain access to a live dashboard which displays key analytics such as the number of interactions, top intents among users, complete chat transcripts, and other valuable analytics. It's an essential tool for your clinic to gauge the effectiveness of your patient communication strategies, identify trends, and make data-driven decisions. By accessing real-time data, your clinic can enhance patient satisfaction, optimize your services, and ultimately, improve the lives of your patients.
Quick and Easy Installation
Installing your assistant is quick and effortless. You'll receive a code snippet that easily integrates into your clinic's website, compatible with both popular website builders and custom-coded sites. Simply paste this code into the designated area on your site. There's no need for future manual updates or adjustments; all updates are applied remotely, ensuring your assistant stays current with zero downtime or extra effort. This setup guarantees a seamless experience for your clinic.
Pricing - Only Pay For Value
Our approach to pricing is transparent and straightforward, focusing solely on the value you receive. With Clinichat, you're charged based on the number of interactions your website visitors have with your AI assistant. There are no hidden fees - no setup costs, no maintenance charges, just a clear pay-per-use system. This means you only invest when your assistant is benefiting your clinic, ensuring every penny spent is for a tangible benefit you gain. Our model aligns perfectly with our commitment to providing value-first solutions, making advanced technology both accessible and affordable for your clinic.
Interaction-based Pricing
Our fee structure is based on the number of interactions your website visitors have with your assistant per month. An interaction occurs every time a user prompts your assistant to output text. This includes actions such as clicking to open your assistant, clicking a button that your assistant outputted, and inputting text for your assistant to respond to.
Once you reach specific interaction thresholds, the cost per interaction for every new interaction is a new, lower rate!​ Here is a breakdown of our fee structure (all $ amounts are in CAD)
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<750 interactions: $0.25 per interaction
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750 - 2,000 interactions: $0.22 per interaction
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>2,000 interactions: $0.20 per interaction
For example, if your assistant had 3,000 interactions in a month, you would be billed $0.25 per interaction for the first 750 interactions, $0.22 per interaction for the next 1,250 interactions, and $0.20 per interaction for the last 1,000 interactions.​
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We understand that because you are not paying a fixed amount, you would like to keep track of your usage. This is why provide a live analytics dashboard which contains the number of interactions your assistant has had, allowing you to keep track of your usage. Although not recommended, we also provide the option to set an interaction limit if you are concerned about going over budget.
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To pay for your usage, you receive a monthly invoice containing an owed amount for the number of interactions that occurred during the specified timeframe.
